Thank you for purchasing from TheePrinnt.co. Because our products are digital downloads and delivered instantly, all sales are final. Due to the nature of digital products we do not offer returns, exchanges, or refunds once your purchase has been completed and the digital file has been delivered. This includes but is not limited to downloadable files, digital planners, journals, templates, worksheets, or any other digital content sold on our website. The only exception will be if a customer receives a corrupted or incomplete file. In this case, you can contact me by email personally to discuss this issue. You can reach me at brittany.c.g06@gmail.com.